We want to show our appreciation for your loyalty and support, with our exclusive rewards program.
By creating an account you can earn points for actions, like referrals and purchases. You can use them to earn discounts off future purchases, so the more you collect the more you save.
Joining is easy! You'll just need an account to get started.
If you're new to our store - click on the green 'babyshop Rewards tab' on the bottom right corner of our homepage to open the Rewards widget - you'll be able to Create an Account from here.
Have you previously made an online order with us? If you have checked out previously as a GUEST, we have automatically created an account for you, which is holding the rewards points you have accrued from your previous purchase(s) - yay!
To access this account, email us at sales@babyshop.com.au and we’ll send you a link to create a password and activate your babyshop account.
Once you're registered with our store, you'll have the opportunity to take part in all of the exciting ways we currently offer to earn points!
You can earn points for all sorts of actions, including referring friends, and making purchases. To see all the ways you can earn points click on the green 'babyshop Rewards tab' on the bottom right corner of our homepage to open the Rewards widget - you'll be able to view and take part in our current opportunities to earn points.
Visit the green 'babyshop Rewards tab' on the bottom right corner of our homepage screen to open the Rewards widget and view our current reward options.
After logging into your babyshop account, click on the green 'babyshop Rewards tab' on the bottom right corner of our homepage to open the Rewards widget - select the tab 'Ways to redeem' - here you'll see all the rewards we offer - if you have enough points you can redeem them here for a reward.
When logged into your account, your up-to-date points balance is always displayed on the green 'babyshop Rewards tab' in the bottom right corner of our homepage, as well as in the Rewards widget.
No, sign up is 100% free, and it will never cost you anything to earn points.
You should receive points in your account instantly once you complete a promotion!
No, your points will never expire.
Approved: These points can be redeemed on rewards immediately.
Pending: These points need to be verified before you can redeem them - this typically applies to purchases and referrals.
Cancelled: These points will not be added to your account - for example, this will happen if you cancel or return a purchase.
Our team is ready to answer your questions about our rewards program - just send us an email at sales@babyshop.com.au and we'll be in touch.
We currently require you to have enough points to redeem any of the awards you see listed on the 'babyshop Rewards' tab.
We have recently moved to a new rewards platform, and are in the process of migrating over all previously accrued points. If you can't see your unredeemed points for actions taken prior to November 2024, please email us at sales@babyshop.com.au and we will check and confirm the migration of your points into your new account manually.
Great staff and exceptional customer service. Plenty of unique items to be found here and I was able to purchase the one thing I couldn’t find anywhere else.
I placed an order at 2am Sunday night and by midday Monday, my order had already been packed and shipped. Couldn't recommend them highly enough. Also great affordable prices!
Customer service is fantastic and same day delivery for local orders is so so convenient when things are needed quickly but getting out of the house with babies is hard.
I just wanted to say how handy the local delivery service is, especially with a newborn, always friendly service and often the only place in Newcastle that stocks certain items. Thank you
Best customer service!! Just replaced my sons beloved cuddle toy that we had lost, and the friendly man took the tags off straight away for us to give my son. We have also had things delivered the same day in their baby taxi.
Very surprised about how good the customer service and rapid delivery times were.
Even handled a refund with no fuss.
Rob, here at the babyshop is amazing! He is always prepared to give helpful, educated advice. Today IÂ needed dummies after the baby lost her final one...Rob not only took my order over the phone with ease, he is also delivering. Thank you Rob!
The owner was very knowledgable & helpful when fitting me with a suitable baby carrier today
Rob really knows his stuff and specifically helped us find some neat solutions
276 Brunker Road
Adamstown NSW 2289
Australia
Store hours:
Mon - Fri: 9.30am to 4.30pm
Sat: 10.00am to 1.00pm
Sun: Closed
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