For your convenience we offer in store pickup as an option for online purchases.

During checkout, choose Pick Up (rather than Ship) in the Delivery section.

Pick Up is available within one hour from our Adamstown (Newcastle NSW) store, during store opening hours.

Monday to Friday - 9.30am to 4.30pm
Saturday - 10.00am to 1.00pm

babyshop offers FREE DELIVERY throughout Newcastle and Lake Macquarie in our babytaxi, as well as via the Australia Post network, within 1-2 business days.

Our Newcastle Delivery area is south to Swansea, north to Stockton and west to Toronto, with no minimum order value required for free delivery.

There is no need to enter a special promotional code, choose the shipping method Local Delivery - Newcastle + Lake Macquarie at checkout, for orders within the postcode range 2280 - 2309 to receive FREE delivery.

If you require your order urgently, please choose either Pick Up, to collect your order from our Adamstown store, or Same Day Delivery - Newcastle + Lake Macquarie for babytaxi delivery Monday to Friday, between 4.30pm and 7.30pm.

If you require your order urgently, babyshop offers FREE same day delivery throughout Newcastle and Lake Macquarie in our babytaxi.

Our Newcastle Delivery area is south to Swansea, north to Stockton and west to Toronto, with no minimum order value required for free delivery.

There is no need to enter a special promotional code, choose the shipping method Same Day Delivery - Newcastle + Lake Macquarie at checkout, for orders within the postcode range 2280 - 2309 to receive FREE delivery.

babytaxi deliveries are made same day, Monday to Friday, when your order is received by us with payment before 3pm AEST.

babytaxi delivery is same day (Monday-Friday) when your order is received by us with payment before 3pm AEST.

babytaxi Same Day Delivery is made in the afternoon, after store closing time, between 4.30pm and 7.30pm.

If you do not require your local order urgently, please choose Local Delivery - Newcastle + Lake Macquarie for FREE delivery within 1-2 business days via babytaxi or Australia Post, or choose Pick Up, to collect your order during business hours, from our Adamstown store.

babyshop provides a Flat Rate delivery ($9.95) Australia wide, from Newcastle NSW via Australia Post. babyshop offers FREE DELIVERY for all orders over $150.00.

Orders for In Stock items are dispatched the day of receipt (business days only) where the order is received by us with payment before 3pm AEST.

Once your order has been dispatched, regular Australia Post delivery times apply.

For approximate Australia Post delivery time frames to you, please click here - our postcode is 2289.

If you need to receive your order by a particular date, please email us at sales@babyshop.com.au and we will confirm if this is possible.

babyshop can deliver to select international countries, however international shipping is not currently an available option for ordering via our website.

To enquire if we are able to deliver to your country, and for international shipping and insurance rates, please e-mail us at sales@babyshop.com.au and we will quote you on the cost of shipping to your country.

The cost for international shipping varies and is based on the weight of the items ordered and the destination country. Please keep in mind that postage overseas can be quite expensive for heavy items (such as bedding and linen) and some items are too large to be sent overseas.

We are currently unable to ship to the United States, due to Australia Post's temporary suspension of all postal services to US addresses.

Please be aware that we can’t confirm whether customs duties, taxes, or fees will apply when your order arrives in another country. If any charges are required, they will be the responsibility of the recipient.

• Orders are dispatched the day of receipt (business days only) where the order is received by us with payment before 3pm AEST
  

• If there is an issue with any items in your order, we will contact you via email or text, prior to dispatch
  

• An email update will be sent once your package has been dispatched - Australia Post packages will contain a tracking number to track the delivery
  

• Orders will be sent to the delivery address that you have submitted with the order - we cannot be held responsible if that delivery address is incorrect
  

• Any orders returned to us due to incorrect delivery address or unclaimed through the post office will be refunded for the product component only